Jan 28, 2025
Our hearts go out to everyone affected by the recent devastating wildfires in California.
Ameritas has implemented an incident response plan to communicate with their policyholders and providers who may have been affected.
They are evaluating groups in the affected areas on a case-by-case basis and communicating via phone and email to let them know they will not experience a break in coverage or termination due to late payment. They have also extended premium grace periods.
If your clients have vision plans, their vision partners are offering support for policyholders and members.
- EyeMed offers a program called EyeMed Cares in which impacted members can call 866-652-0018 to learn about temporary glasses or free expedited shipping through Glasses.com and ContactsDirect.com.
- VSP is offering no-cost eye care and replacement eyewear. Details are on their website, or people can call their Member Services Support Line at 800-877-7195.
The Contact Us page on ameritas.com remains accurate for addressing customers’ needs. They can also email group@ameritas.com.
Contact your Amwins Connect Regional Sales Manager for information.
