Dec 26, 2024
Prescription drug home delivery will shift from CVS Caremark Mail Service Pharmacy to Amazon Pharmacy on January 1, 2025. CVS Pharmacy retail locations will remain in network and CVS Specialty® will continue to provide specialty pharmacy services.
Members who currently use the CVS Caremark Mail Service Pharmacy for prescription home delivery received communications from Blue Shield in October introducing Amazon Pharmacy as the new pharmacy home delivery vendor, along with information on getting started with using Amazon Pharmacy home delivery services: Commercial | Medicare
After January 1, 2025, members who have not yet taken action will receive a communication from Amazon Pharmacy stating their prescription is ready to be filled and must create their Amazon Pharmacy profile to complete their order and avoid interruptions in home delivery.
Controlled substances
Amazon Pharmacy does not fulfill Class II controlled substances. Members who have a Class II prescription being fulfilled by CVS Caremark Mail Service Pharmacy will be provided instruction on how to transfer their prescription to a retail pharmacy.
Amazon Pharmacy does fulfill Class III, IV, and V controlled substances, however, these require a new prescription sent from providers directly to Amazon Pharmacy. A communication campaign for providers regarding this topic is being developed by Blue Shield’s Provider Communications team and is expected to have been launched at the time of this publication.
For more Blue Shield pharmacy news, read:
Optimizing Blue Shield's Retail Pharmacy
Network New Member ID Cards
Blue Shield's Biosimilar Strategy for Humira
