Apr 07, 2020
Blue Shield of California is supporting customers who have been impacted financially due to novel coronavirus (COVID-19. They are introducing flexible premium payment options to help ensure coverage through this health and economic emergency. Blue Shield is now offering customers the option to enroll in their Premium Payment Program.
To continue coverage and avoid cancellation due to nonpayment, customers must meet and agree to all of the terms and conditions to enroll in the Premium Payment Program. The terms and conditions include the requirement to pay the Total Amount Past Due in full and a minimum payment of 25% of their April premium as soon as possible, but no later than April 30.
Brokers can track client status through an online client list (OLCL) on Broker Connection.
The Premium Payment Program is only available to Blue Shield’s Individual and Family Plan, Medicare Supplement, and Small Business customers. Blue Shield’s customer care teams have an outreach program for Medicare members whose payments are delinquent, and large group employers (101+) should contact their Blue Shield account team to discuss their options.
Find more information on our Premium Payment Program here.
