Following Sun Life’s acquisition of DentaQuest (including California Dental Network) in 2022, management of the combined company have decided to streamline their group dental offerings by withdrawing California Dental Network (CDN) business from the California commercial group dental market for effective dates of October 1, 2024, and later.
Group Policies with renewal dates on or after October 1, 2024
If your group dental policy renewal date is October 1, 2024, or later, your group dental policy will be cancelled effective October 1, 2024.
Group Policies with renewal dates before October 1, 2024
If your group dental policy renewal date is prior to October 1, 2024, your group policy will not be renewed, and your coverage will end on your renewal date. You may elect to continue with your California Dental Network group policy until October 1, 2024, but the policy will be canceled as of that date.
Enrollment and Invoicing
CDN will continue to accept and process electronic and manual enrollment transactions through September 20, 2024. Please note that all additions/terminations and retroactive adjustments must be for coverage periods prior to October 1, 2024.
CDN plans to produce final invoices for group commercial coverage on or about September 27, 2024. To ensure this final invoice is accurate, any required enrollment updates must be processed by CDN by end of day September 20, 2024.
Care for Patients
CDN's goal is to minimize any disruptions and continue to meet the needs of their Clients, enrollees and providers to the best of our ability. They will continue to process claims with dates of service prior to October 1, 2024. That will continue for 180 days after the date of service, even for claims received on or after October 1, 2024.
Please contact your Amwins Connect Sales Representative for more information.