Oct 12, 2023
Cigna + Oscar and Cigna Administered by Oscar have announced their Q1 2024 Updates
Portfolio
Several new plans are available in 2024
| State | Open Access Plus PPO | Open Access Plus PPO HSA | LocalPlus PPO | LocalPlus PPO HSA |
|---|---|---|---|---|
| AZ | Open Access Plus Silver $1750 | Open Access Plus Gold $3500 HSA | LocalPlus Silver $1750 | LocalPlus Gold $3500 HSA |
| CA | - | Open Access Plus Gold $3500 HSA | - | LocalPlus Gold $3500 HSA |
| CT |
|
|
- | - |
Some plans have been discontinued as well.
| State | Open Access Plus PPO | Open Access Plus PPO HSA | LocalPlus PPO | LocalPlus PPO HSA |
|---|---|---|---|---|
| AZ |
|
- |
|
- |
| CA | - | - | - | - |
| CT | - | - | - | - |
Benefits
Several plans have benefit changes, some with name changes.
Rates
| State | Open Access Plus PPO | Open Access Plus PPO HSA | LocalPlus PPO | LocalPlus PPO HSA |
|---|---|---|---|---|
| AZ | 9.4% | 6.4% | 10.9% | 8.1% |
| CA | 0.1% | -0.5% | 0.2% | 0.8% |
| CT | 9.1% | 8.6% | - | - |
Member Support
Care Team
Cigna + Oscar members are supported by a Care Team of Care Guides and nurses who can help answer questions and save the member money by finding the most affordable, highest quality Care Team in the member's area. Members always talk to the same people. The Care Team guides members through the system and work for members.
What is the Care Team? The Care Team doesn’t just find members a specialist, they find members a specialist with the exact skills and experience needed. Since they've been with the member from the start, the Care Team already know the member's health history and will help find a doctor based on factors that are important to the member.
How to contact your Care Team? Send a secure message to the Care Team using the Oscar mobile app, by logging in to the member online account, or calling (855) 672-2789.
Virtual Care
Cigna + Oscar offers easy Virtual Care for members.
When can members use Virtual Urgent Care?
When a member is under the weather: Doctors can diagnose common conditions and refer the member to the right specialist.
When a member needs a prescription: Doctors can send new prescriptions and refill for medications like antibiotics and blood pressure medication on to the member's pharmacy.
When it's outside of normal office hours: Even in the middle of the night, doctors can usually resolve the member's issue.
When the member is away from home: Doctors can diagnose a member and send a prescription to a nearby pharmacy.
Member App
With Cigna + Oscar’s mobile app, members can see all everything in one place: plan details, prescriptions, health history, bills, claims, and ID card.
Talk to a doctor in just two clicks. Feeling sick or need a prescription refill? Using the online account or the app, members can call, send a secure message, or request a call from a doctor in as little as 15 minutes. It's $0 and available 24/ 7.* That’s one less trip to the doctor's office and one less copay!
Get paid for walking. The app can sync with Google Fit or Apple Health, and members earn $1 every day they hit their step goals up to $100 per year in Amazon Gift Cards.*
Reach your Care Team in one click. Get paired with a team of care guides and licensed nurses that can help members find affordable doctors in your neighborhood, answer questions, and even help you coordinate complex care. Members talk to the same people every time they call or send a secure message
