Dec 16, 2024
Health Net is excited to announce they have been awarded the Health Equity Accreditation Plus (HEA+) certification by the National Committee for Quality Assurance (NCQA). The certification includes all lines of business for 2024.
Health Net is the only health plan in the U.S. to receive the HEA+ certification across Medicaid, Medicare, Commercial, and Exchange lines of business for 2024, and is one of only three plans in California to ever achieve the certification in Medicaid only.
Previously, Health Net earned NCQA's "Multicultural Health Care Distinction" from 2011 to 2021, after which, the new HEA+ Accreditation was launched. Health Net was one of nine organizations nationally to receive HEA+ in 2022 and was the only health plan to do so across all lines of business.
HEA+ focuses on collecting data on community social risk factors and social needs to help organizations offer social resources that can have the most impact. This includes:
- Partnerships with community organizations.
- Better patient engagement
- Enhancement of referral processes
Health Net leads in these areas:
- Partnerships: Health Net invests in local communities, such as the $2 million awarded to 47 independent California physician practices to support and help enhance their capacity to deliver quality care. We also affirmed a multi-million-dollar commitment to address homelessness in Los Angeles.
- Patient engagement: Health Net also invests in patient health management. Initiatives like no-cost mental telehealth services for eligible California schoolchildren on site at the school and at home and a free online caregiver support program to help encourage active participation in managing their loved ones’ care.
- Social need referrals: Health Net participates in initiatives like collaboration with community doulas and community health workers. This helps to improve care navigation and referral processes to help ensure patients receive both medical and social support.
Plus, their support of organizations such as California's Black Birth Justice Coalition and the Los Angeles County African American Infant Mortality (AAIM) Program aims to reduce infant mortality rates in our communities.
"Health Net is proud to earn this Accreditation, which affirms their efforts to prioritize the needs of diverse populations and actively work towards closing health equity gaps statewide," said Brian Ternan, President and Chief Executive Officer of Health Net. "We continue to be committed to serving Californians and delivering the highest quality care to all of our members."
