Jun 06, 2022
Humana is committed to helping their millions of Medical and Specialty members achieve their best health. Their successful history in care delivery and health plan administration is helping create a new kind of integrated care with the power to improve health and well-being and lower costs.
To ensure even greater success for their customers, the company is focusing on a core set of businesses that closely align to their long-term strategy. Within the Group, Military & Specialty Segment, they are carefully evaluating how to refocus, realign and optimize initiatives against their core strengths to ensure they continue to deliver an outstanding customer experience.
As part of this process, and after careful consideration, Humana is excited to share they have decided to team up with LifeWorks, a global leader in total well-being, to administer Employee Assistance Program (EAP) benefits for Humana customers. Here are some important details to know:
- Humana will exit the standalone EAP business and will introduce their standalone EAP customers to the experts at LifeWorks in the event they would like to learn more
- Current Medical embedded EAP customers will transition automatically to LifeWorks as their EAP provider on July 1, 2022
- Humana Specialty customers will have access to a new bundled EAP offering that will be available by the fourth quarter of 2022
LifeWorks offers a unified EAP platform to more than 37 million members in the United States and around the globe. In fact, they already work closely with Humana on their international EAP offering. Humana's collaboration with LifeWorks will allow customers to enjoy industry-leading benefits from a company dedicated to total well-being, while allowing Humana to focus even more heavily on investing their resources in delivering experiences core to their business.
In the coming weeks Humana will share new information with your Humana Medical embedded EAP clients regarding any changes in how to access their EAP benefits.
Please contact your Amwins Connect Sales Manager with any questions or concerns.
