Jan 02, 2024
Sutter Health Plus is diligently processing a large volume of new and renewing enrollments for plans effective Jan. 1, 2024. While they strive to process eligibility files and manual enrollments in a timely manner, they are experiencing some delays either due to data discrepancies or the volume of transactions to process.
For employer groups using an EDI vendor, please be assured the Sutter Health Plus Enrollment team is working closely with the vendors to clear any file discrepancies or make data corrections to successfully process enrollments.
In the event a member experiences any access to care needs, please direct them to contact Sutter Health Plus Member Services at 855-315-5800 available weekdays from 8 a.m. to 7 p.m.
Sutter Health Plus values your business and appreciates your patience as they work to welcome, and welcome back, Sutter Health Plus members.
Contact your Amwins Connect Regional Sales Manager for more information.
