Sep 30, 2020
The Business Group on Health surveyed large employers to reveal open enrollment trends:
- Cost increases: Employees expect total health benefit costs to rise an average of 5% in 2021. Most large employers will continue to cover almost 70% of the costs.
- Virtual care: Fifty-three percent of large employers will offer more virtual care options in 2021 including weight management, prenatal care, and musculoskeletal care management/physical therapy, and care management for chronic conditions such as diabetes and cardiovascular disease
- Mental health: In the wake of the pandemic, employers are expanding access to mental health services and support. Almost nine in ten employers will offer access to online mental health resources including apps, videos, and webinars while nearly two-thirds will provide manager training to help recognize mental health issues and direct employees to appropriate services. Half of large employers will conduct campaigns to reduce mental health stigma
- Onsite clinics: Sixty-one percent of employers will have an on-site clinic next year for basic health services. More than a third of employers will bring primary care directly to employees at selected worksites. Other services offered include COVID-19 testing and virtual counseling
- Centers of excellence (COE): Employers have been adding more COE care options to benefit packages to encourage the use of hospitals known for high-quality specialty care. Eighty-one percent of employers will have at least one condition-specific COE in place next year. Bariatric surgery is the most common procedure for a COE. Others focus on musculoskeletal conditions and cancer.
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