Security and data protection enhancements to the Guardian Anytime Employer Portal
Guardian wants to keep you informed about improvements that are underway. Guardian will send a version of this message to your clients.
Removal of challenge questions from the Guardian Anytime Employer Portal
Timing: June 25
Guardian will phase out the use of challenge questions as an option at sign-in for authentication for the Guardian Anytime employer portal. Instead, following industry standards concerning online security and data protection, a pin code will be sent to your clients’ phone or email for verification.
If you currently access the Guardian Anytime employer portal, you are encouraged to register under the newly enhanced broker portal that allows you to do many of the tasks available under the employer role. View additional information to get started.
Reminder regarding the new Authorized Approver of Access role
Timing: Phased rollout throughout the year
Guardian is continuing to introduce the Authorized Approver of Access (AAA) designation role to existing customers as part of a phased rollout. This security enhancement allows clients to grant users with employer or TPA roles access to the Guardian Anytime service portal.